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Following attorney general's legal action against Martino Motors, buyers share stories of faulty vehicles

Tanisha Thomas
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Tanisha Thomas | Tribune-Review
Martino Motors is at 536 Rodi Road in Penn Hills.

Jennifer Canonico was not surprised when Pennsylvania Attorney General Josh Shapiro took legal action against Martino Motors on Rodi Road in early February for “continued sales of vehicles that are not ‘roadworthy.’ ” The former Munhall resident has her own story.

She often drove past the used car dealer on the way to her brother’s home in Penn Hills. One day, a 2009 Chrysler Aspen “caught my eye,” she said, “and I wanted it because it was rare.” She bought the SUV in May 2019.

But even before getting off the lot, she noticed that the engine light was on. The mechanics resolved the issue a couple of days later — but only temporarily. The light came on minutes after she drove the car away,

The engine light soon became just one of many concerns. A year later, when she moved to Florida, paint began to come off, revealing rust on the car. The car was taped, she said. She felt betrayed, having extended herself with financing to purchase the vehicle.

“The interest has been ridiculous,” she said. “It is like we had paid for a brand new car and got something bad.”

Canonico is not alone.

Other consumers of Martino Motors shared their experiences of how their cars caused more concerns than comfort.

Penn Hills resident Willie Driscol said he bought a 2007 Mercury Montego from Martino two years ago. The car’s transmission went out, making it impossible to drive.

“I took it to a shop, and they told me to not waste time fixing it,” he said.

He still owes $2,500 for the car, which he says he is not paying. The car has been repossessed.

Driscol said he is not looking for money as a result of the attorney general’s legal action.

“I just want money I owe off my credit report so I can go back to having good credit,” he said.

These experiences are similar to ones that prompted the attorney general’s office to act against Martino Motors on Feb. 9, alleging the dealership violated consumer protection laws. Action was also taken against Cars R Us in Erie.

Shapiro’s office said it’s seeking to permanently ban Donald J. Martino Jr. and Martino Motors from selling vehicles in Pennsylvania and is seeking restitution, civil penalties and other relief from them.

When the Tribune-Review reached out to Martino Motors for comment Feb. 11, the company declined to comment.

After news of the attorney general’s announcement, a mother-son duo also came forward to describe a similar situation.

Laura Willis of McKeesport said she bought her car from Martino in April 2021. Her son bought a car there two months later.

“He sold me a car that wasn’t inspected,” she said. “It had a lot of problems.”

Willis had to buy a new battery and a new muffler for the car that eventually fell off. She needed springs added to the car, but the mechanics at the dealership would only install one.

Promises of the repairs being done in a day turned into three days before she got the car back.

“I paid more money than I had to. It was $4,600 when the true value of the car was $1,500. That is not fair either,” she said.

Shannon Murphy of New Kensington does not want anyone else to experience what she did with her 2005 Pontiac Bonneville.

She said she bought her car in March 2020 from Martino Motors.

“It is a constant thing where something will happen. Every couple weeks. It is a consistent cycle,” she said.

Originally from Penn Hills, she knew the dealership as a staple in town for buying used cars. Murphy decided to shop there because she had never heard any negative feedback. But not even a day into getting her car, she said she encountered problems with her emergency brake, which locked after she used it.

Murphy was able to get the brake fixed, but was told to not use it after that. Still, she found herself making frequent visits to various mechanic shops. One thing lead to another — her headlights burnt out, the air shocks were missing, the engine light turned on, the seal on her signal lights was not sealed properly and more.

Even if the car was inspected, Murphy does not feel safe driving a child in the car.

“I would walk to work to save up money to buy this car,” she said. “I feel ripped off.”

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